Terms of Business for The Art Room

 

YOUR BOOKING

You are booking a workshop/workshops your child/ren as stated on the Booking Form. Your child/ren will receive creative guidance and support from Sarah Rowe during the workshop. All art and craft materials are provided and your child/ren will be able to take their work home when complete. Healthy snacks/water will be available at workshops.

 

Sessions will start promptly at the time stated on the Booking Form. Please ensure children arrive promptly to avoid missing essential explanations at the start of the sessions. Child/ren must be collected on time, although sometimes sessions overrun, for which Sarah apologises in advance. No one except the parent/carer stated on the Booking Form will be allowed to collect a child/ren unless by prior arrangement. Child/ren must be signed in and out of each session and are the responsibility of parents/carers up until signing in and immediately after signing out.

 

Once a child/ren has/have settled in you will be expected to leave them to enjoy the activities independently. If a child cannot make a session for any reason please let Sarah know with as much time as possible to reduce un-necessary preparation and waste of materials.

 

BOOKING FORM / INVOICING

Your booking is not fully confirmed and guaranteed for you until a) the Booking Form has been completed and returned and b) payment has been received in full. A readable photograph of the Booking Form is acceptable, as are typed signatures. Workshops and classes are invoiced for at the time of booking and must be paid for by bank-to-bank transfer, in advance, in full, by the date specified on the Booking Form. Cheques are not accepted. A child’s/children’s place/s at a class or workshop will not be held beyond the date specified on the Booking Form if payment/ completed documentation is not forthcoming. You will receive confirmation of your payment via email, and a receipt if you request one.

 

CANCELLATIONS / ATTENDANCE / NON ATTENDANCE

Payments for bookings are non-refundable: if you cancel a booking prior to the start date or you/your child does not attend for whatever reason, refunds will not be given in any circumstances. Instead, you will be offered a place on an alternative workshop/class of the same value, OR the chance to off-set the amount you have paid against the cost of one future workshop if it is of greater value. If your choice of future workshop is of lesser value, then the remaining amount will not be refunded to you. This offer is valid for the next batch of workshops offered by the The Art Room after the cancellation has been confirmed and the offer made to you; after that the offer expires.

 

If Sarah has to cancel a workshop or class due to unforeseen circumstances then an alternative workshop will be offered, or a replacement class if possible. If child/ren cannot attend the offered replacements then you will be given a full refund for the workshop cancelled.

 

If any workshop or class has too few individuals booked onto it to make it cost-effective to run then Sarah reserves the right to cancel the workshop prior to its start date. A full refund of payments already made will be given in these circumstances.

 

MEDICAL NEEDS / ALLERGIES / SNACKS

Any medical requirements must be stated on the Booking Form at the time of booking. Sarah will not be able to administer any forms of medicine to your child/ren.

 

If a child has specialist food needs or food allergies please be sure to state this on the Booking Form. Specialist snacks must be provided by parents.

 

The Art Room is a nut-free and dairy-free environment during workshops for children but NOT a gluten-free environment. Snacks provided for children will be fruit and crackers. If a child requires gluten-free snacks then you are asked to please provide them in a closed container at the start of the session. Every effort will be made by Sarah to ensure children can eat specialist snacks safely. Children can bring their own water bottles, but a cup of water will always be available.

 

ACCESSIBILITY

It is possible to access the property where The Art Room is located in a wheelchair with minimal assistance. Workshops and classes are NOT suitable for individuals requiring continual one-to-one assistance with activities or with using the toilet.

 

DATA PROTECTION

Contact details and any other information you provide will be kept by Sarah for use in connection with your booking. You may also be sent details of future art classes and workshops via email or social media. If you do not wish to continue to be sent communications of this nature you can reply UNSUBSCRIBE to an email at any time to stop them. The information you provide will never be shared with anyone else or used for any other purposes.                                                                                                                                                                                                                            

PHOTOGRAPHY FOR PUBLICITY

Photos will be taken of children and of artwork for use in promoting The Art Room via posters, flyers and on social media, and also as content for The Art Room website. They will also be kept by Sarah as a record fof activities. Names will NEVER be used if photos are published in any form. If you do not wish to have photos of your child/ren published for use in this way you can opt out on the Booking Form. If this section of the Booking Form is not completed it will be assumed that you have agreed to photos being taken and used in this way.                    

 

BEHAVIOUR EXPECTATIONS

The Art Room is a learning environment, albeit a relaxed and happy one, and behaviour conducive to learning is expected from everyone attending. Sarah retains the right to refuse a place on a workshop if an individual’s behaviour has previously made it hard to teach, for everyone to be safe, or for others to learn and have fun. In these circumstance you will be refunded for any workshop paid for but not yet attended. 

 

CLOTHING

Children may be using paint, glue and other ‘wet’ art materials which may stain or damage clothes. Aprons will be worn at workshops but this may not stop things getting onto their clothing. Please do not attend workshops / send children to workshops wearing anything you would be unhappy paint etc. getting on.

 

SCISSORS

Children will use scissors in most workshops at The Art Room. All children attending workshops or classes are expected to be able to use scissors independently and safely.

 

HEALTH AND SAFETY

Every effort has been made to ensure everyone is safe when at The Art Room. Child/ren will be made aware of health and safety issues and behaviour expectations in relation to keeping safe at the start of a workshop block. All children will stay in The Art Room until they have been signed out by the adult collecting them.

 

NOTE: The outside areas of the premises have not been managed to remove risk. Once signed out, if a child chooses to play in the garden (where there are swings, a trampoline, a tree house, pets etc.) Sarah accepst no responsibility for any injury or accident that happens as a result of this activity. To reiterate, children are the responsibility of parent/carers before signing in and immediately after signing out.

 

MOBILE PHONE / DEVICE USE

The Art Room is happy to be a mobile phone, digital device and screen-free environment. With the exception of times when Sarah uses a camera for taking photos, the use of phones, cameras and other devices is not permitted for children in The Art Room.

 

IF YOU NEED TO MAKE CONTACT

If you need to make contact with Sarah to let her know, for example, that you are going to be late to collect your child/ren, please call the landline given on the booking form and leave a message or send a WhatsApp. No other type of call or message is guaranteed connection. All answer phone or WhatsApp message will not be picked up until after the workshop or class. Please only contact Sarah during the workshop if it is strictly necessary.

 

IN CASE OF EMERGENCY

Prior to workshops you will be sent you an email that includes phone numbers for The Art Room. Please store these in your mobile or make a note of them: if Sarah contacts you during a workshop it will be an emergency and you will need to pick up the call.

 

If you need to contact Sarah in the event of an emergency, please contact the numbers given in the email you wil have been sent. Calls to mobile phones cannot be guaranteed to connect as signal in the Castlemorton area can be poor or non-existent. Do not send text messages or WhatsApp messages in an emergency.

 

FOR YOUR PEACE OF MIND

Sarah has Public Liability Insurance and training in Child and Infant First Aid. She also holds an Enhanced DBS (Disclosure and Barring Service) certificate which, should you wish to, you can view in this way:

 

Go to www.gov.uk/government/organisations/disclosure-and-barring-service 

> “Update Service and other online services”

> “Perform a status check as an employer”

> in the box “Organisation name” simply put your name, then your name again in the “Forename” and “Surname” boxes > continue

> in “Certificate Number” put 001421755724, in “Applicant’s Surname on Certificate” put ROWE (in capitals), in “Date of Birth on Certificate” put 21/02/1978 > continue

> Check the box “I agree with the legal declaration” in the “Legal Declaration” pop-up (Sarah Rowe expressly gives you permission to do this) > continue

> Here you can view Sarah’s up-to-date certificate

                                                                                                                                                                                                                 

END OF TERMS

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